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Discover FAQ

Discover most relevant answers or go to FAQ section to view all answers.

My shower valve is pulsing?

Please check the following: • Check the non-return valves as they may need cleaning?* • Is the water pressure from both hot...

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Where can I find technical drawings / specification / fitting instructions for my product?

Please visit the product section of the this website, the range required and then the individual...

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My temperature handle is getting stiff and I am unable to blend the water from my thermostatic valve?

Your Thermostatic Cartridge needs to be maintained and re-calibrated. Please watch the relevant 'How...

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My tap is dripping, what can I do?

Remove the cartridge from the tap and rinse under a warm tap to flush out debris.    Please watch the relevant 'How...

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Do I have to maintain my shower valve and how?

Maintenance every 6 to 12 months is recommended depending on the hardness of the water in your area.  Maintenance needs to include filter cleaning...

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How long is my VADO product guaranteed for?

All VADO products come with a 2 year guarantee as standard.  Within this guarantee period VADO will provide replacement parts and any labour [SEE...

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How to videos

Our 'how to' videos clearly and concisely explain how to carry out common maintenance tasks on our product types.
concealed shower valve - brass
concealed shower valve - brass

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Exposed shower valve
Exposed shower valve

Exposed shower valve - Thermostatic cartridge: maintenance, replacement

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Exposed bath shower mixer
Exposed bath shower mixer

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