WE ARE VADO

We are VADO. Taps and showers are our passion, we have channelled and focused our expertise solely on bathroom brassware for over 30 years. We are fast, we are agile, and we care about your reputation too - which is why we strive for perfection in everything we do. With VADO, you come first.

Bathroom taps, showers and accessories have been our business for nearly 35 years, so it’s safe to say we know a thing or two about selling premium quality brassware. That’s why you can be confident that at VADO, we make it our priority to know about your customers and tailor our offer to them, to make your job of selling VADO products easy.

OUR BRANDS

We offer an extensive range of contemporary and traditional brassware solutions across our brand portfolio, allowing us to cater for a wide range of requirements. Our innovative product designs, exclusive designer collaborations and breadth of product offer ensures we have something for every customer.

WHY VADO?

We are proud to work in partnership with independent bathroom retailers across the UK, supporting them to represent our brand and products with unmatched services and exceptional selling resources.

We know our product is best seen in person to appreciate their detail and technological benefits, so we devote our time to support our inspirational showroom partners to ensure VADO is the brassware brand of choice.

If you’re thinking of becoming a VADO retailer, discover more on how we can support you.

OUR PROJECTS

From the Shard in London’s iconic skyline, the Four Seasons Hotel in Hong Kong to the luxurious residential apartments of Deansgate Square, Manchester - VADO products live in some of the most prestigious locations across the globe.

Our Promise

DEDICATED SUPPORT

Each independent retailer has a designated VADO Area Sales Manager, who will support you, from product training to new displays and everything else in between.

We make sure every partner receives the true VADO experience, which is why we have dedicated teams for our North and South regions on the road and at the VADO Head Office. This enables us to provide a tailored and unique approach for each of our partners, making sure there is always a familiar voice at the end of the phone to help.

CUSTOM FITTED DISPLAYS

Your showroom space needs to work hard for your business, which is why we offer a range of custom-built modular display units fitted perfectly to your showroom to showcase VADO products. Our displays are flexible, easy to update and can be tailored to present the entire VADO portfolio, as well as keeping your business up to date with the latest bathroom trends.

DETAILED PRODUCT TRAINING

We train all of our partners to become VADO experts to be able to sell our products with ease. We offer extensive product training at our state-of-the-art Hydrologics facilities in Cheddar and Dubai, where you can get hands on and truly understand VADO products.

EXCEPTIONAL CUSTOMER SERVICE

We invest heavily into training for all our staff members to ensure they have the tools and resources to deliver the best possible service, providing valuable information and exceptional support to all our customers.

DIRECT LEAD GENERATION

We can generate leads directly to you via our Design Consultation feature on the VADO website, sending customers to your business to kick-start their journey in creating their dream bathroom.

NEXT DAY
DELIVERy

We make sure our retailers are well stocked with everything they need; therefore, we deliver to you the very next day for orders placed before 3pm.

DIGITAL ASSETS

As part of our commitment to enhance your selling journey with your customers, VADO products feature on all industry leading platforms to provide only the best possible user experience.

Find all our products on Virtual Worlds to bring dream bathrooms to life, using 3D digital designs.

EQ Software allows you to manage everything from orders and invoices, to stock management at the push of a button.

A cloud-based solution for storing data catalogues that can be accessed anytime, anywhere making the management of day-to-day business operations easier than ever.

CONTACT US

Thinking of becoming a VADO retailer but want to find out more? Visit our Retailer Case Studies to hear from some of our loyal retailers on their experience partnering with VADO.

You can also get in touch with our team to find out more.